Госуслуги Биометрия

★ 4.2
AndroidGoogle PlayRuStore
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First year: Unknown

Data and scoring

Profile based on reviews and description

Profile analysed
Jun 14, 2026
App updated
Sep 7, 2026

Store sources

  • Google Play · Store data seen: Oct 4, 2026 · Recently checked
  • RuStore · Store data seen: Oct 16, 2026 · Recently checked

Plans and limits

Plans and free-tier limits are not verified. Free installation does not mean free usage.

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Marketing versus reality estimates how well promised features are supported; stability estimates complaints about crashes and speed. Project activity is calculated from update recency, review activity and store availability. Percentages are not guarantees or success probabilities; missing data does not mean a zero score.

What it actually doesThe app allows remote biometric registration in the Unified Biometric System via NFC-enabled smartphone, but frequently crashes, locks accounts due to attempt limits, and requires re-registration.

30%Marketing ≈ reality15%Stability95%Live project

Actually does

  • ✓Biometric Authentication50% of reviews
  • ✓Two-factor auth70% of reviews
  • ✓No account required60% of reviews

Claimed, but not confirmed by reviews

  • ⚠End-to-end encryption
  • ⚠Поддержка NFC для сканирования биометрии

Common complaints

  • ✗App crashes constantly or fails to launch40% of mentions

    «After the update it won't start. I'm abroad and it complains about VPN. It keeps saying the service is temporarily unavailable»

  • ✗Circular errors during registration and biometric level upgrade35% of mentions

    «When trying to upgrade via the 'do standard biometry' button, after going through 3 circles of checks it tells me 'successfully completed simplified biometry'. The app asks to set a PIN, then switches to government services, it authorizes there, asks to grant access, returns from government services to biometry and asks to set a PIN again. And so on in a loop»

  • ✗Unjustified blocking due to registration attempt limit exceeded27% of mentions

    «Registration attempt limit exceeded??? What is this, I logged in once and the limit is already exceeded. First time I log in, second time the limit is already exceeded, even though I didn't do anything the first time»

  • ✗Customer support is not working or unavailable13% of mentions

    «Support doesn't work at all, the bot replies but there's no actual help. Writing to support is pointless»

  • ✗Integration issues with biometric database and banking services10% of mentions

    «EBS blocks biometric requests from Russian banks after two failed connection attempts to the biometric database. Biometrics is present but the government key doesn't see it»

What people praise

  • ★App works without issues (for a minority)

    «Everything works well, convenient. Everything is great!!!!»

  • ★Convenient remote biometric registration

    «Convenient. Everything works great!!!!»

Where to install

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