BlaBlaCar: Carpooling and Bus
★ 3.7What it actually doesRidesharing and buses: travel anywhere with the BlaBlaCar app.
Actually does
- ✓Public transport15% of reviews
- ✓Ride-sharing85% of reviews
- ✓Trip planning25% of reviews
- ✓Price comparison20% of reviews
- ✓Messaging(bonus)60% of reviews
- ✓Order Tracking(bonus)15% of reviews
- ✓Two-factor auth(bonus)15% of reviews
- ✓Biometric Authentication(bonus)20% of reviews
- ✓Expense splitting10% of reviews
Claimed, but not confirmed by reviews
- ⚠Customer Support
Common complaints
- ✗Chat doesn't work at all32% of mentions
«chat doesn't work at all, booking is very expensive»
- ✗Frequent crashes, white screen, freezing28% of mentions
«white screen and that's it, opened once»
- ✗Authorization issues, account lockouts18% of mentions
«Impossible to log in, and if by some miracle you managed to, but then logged out of the app, when you log back in you get a white screen»
- ✗SMS not received or not readable during registration12% of mentions
«I don't have WhatsApp or Viber, but confirmation codes only come there»
- ✗Very high commissions (31%), price information concealment8% of mentions
«31% commission and the app really tries to hide who pays what»
What people praise
- ★Convenient search for carpooling partners and drivers
«a good app where you can find carpooling partners»
- ★Ability to save on fuel and trips
«Useful app for saving fuel»
- ★Verified profiles and ratings of passengers/drivers
«Very good app, always good verified drivers»
- ★Convenient route and schedule planning
«Very convenient app. Everything is clear, you can view the route, departure point and arrival point»
- ★Stable use for regular users (in the past)
«I've been using BlaBlaCar for a long time, it always came through for me!»