ФОРА-БАНК
★ 3.2What it actually doesA mobile banking app for FORA-BANK that allows money transfers, card and account management, but suffers from frequent stability, performance and support issues.
Actually does
- ✓Banking(bonus)90% of reviews
- ✓P2P payments(bonus)30% of reviews
- ✓Payment Tracking(bonus)15% of reviews
- ✓Customer Support(bonus)20% of reviews
- ✓Recurring payments(bonus)10% of reviews
- ✓Document Management(bonus)5% of reviews
- ✓Invoicing(bonus)8% of reviews
Common complaints
- ✗Constant crashes and inability to log into the app50% of mentions
«The worst of all banking apps. Can barely log into mobile banking. Haven't been able to access the mobile app for a week now.»
- ✗Extremely slow app, lags constantly35% of mentions
«the most laggy app ever – like I'm loading GTA 6 on an old computer with slow dial-up internet»
- ✗Unavailable support, long wait times for calls20% of mentions
«No chat support, takes half an hour to get a response on the hotline. The support is useless, they can't help»
- ✗Update issues: slow installation, bugs after update25% of mentions
«The app needs frequent updates. The app takes very long to open!»
- ✗Transaction history lost when card is reissued, data mismatch in statement5% of mentions
«When a card is reissued, ALL history is lost... why does the app show me information that doesn't match reality?»
What people praise
- ★App performance improved after update
«The latest update significantly improved the app's performance»
- ★Basic functionality works (when it works)
«The app works, but sometimes you can't log in for several days»