Инго Банк
★ 4.7What it actually doesMobile app for managing finances in Ingo Bank: view balances, transfer funds between banks via SBP, pay bills, manage deposits and loans, loyalty program.
Actually does
- ✓P2P payments30% of reviews
- ✓Banking80% of reviews
- ✓Recurring payments10% of reviews
- ✓Loyalty cards15% of reviews
- ✓Budget tracking20% of reviews
- ✓Dark mode(bonus)15% of reviews
Claimed, but not confirmed by reviews
- ⚠Multi-currency
- ⚠Invoicing
- ⚠FX rates
- ⚠Investing
- ⚠Переводы по СБП (Система быстрых платежей)
- ⚠Utility Payments
Common complaints
- ✗Money disappearing from transaction history10% of mentions
«3500₽ just disappeared from the card. There's no trace of this transaction in the payment or transfer history»
- ✗Missing transactions in history despite occurring7% of mentions
«On 28.05, there are no transactions in the bank app, though there were quite a few»
- ✗Long support request review time3% of mentions
«Support says wait 3 days»
- ✗App seems slow/frozen3% of mentions
«The app is frozen, but works fine»
- ✗Unclear interface in certain areas3% of mentions
«Works well, but there are moments when not everything is clear»
What people praise
- ★Convenient and attractive rewards program (ингобаллы)
«I really like how ингобаллы accumulate, their mobile app is convenient and clear»
- ★Reliable app performance
«Great fast performance»
- ★Convenient and clear interface
«Everything is organized in the app, unobtrusive and to the point»
- ★Professional and competent support
«The most sensible and adequate bank of all in Russia. Operators are competent and professionals»
- ★Continuous development and app improvements
«The app is growing and improving before our eyes»