Ozon Банк: выгодные покупки
★ 4.8What it actually doesMobile bank with card, cashback up to 25%, and deposits, but suffers from account blocking issues, slow performance, and poor support.
Actually does
- ✓Banking70% of reviews
- ✓P2P payments20% of reviews
- ✓Recurring payments8% of reviews
- ✓Investing5% of reviews
- ✓Multi-account5% of reviews
- ✓Free tier10% of reviews
- ✓Dark mode(bonus)5% of reviews
- ✓Cashback and Rewards15% of reviews
- ✓Автоматическая блокировка счётов при подозрениях(bonus)25% of reviews
- ✓Marketplace
Claimed, but not confirmed by reviews
- ⚠Budget tracking
- ⚠QR scanner
- ⚠Чат с поддержкой 24/7
Common complaints
- ✗Unexpected account blocks without explanation22% of mentions
«They blocked my cards, then I paid everything, but these guys can't unblock them... disgusting!!!!!»
- ✗App freezes and doesn't open20% of mentions
«APP DOESN'T WORK!!! AT ALL!!! LATELY, FOR OVER TWO MONTHS... WHEN CLICKING ON THE APP, A FROZEN WHITE SCREEN APPEARS ON THE DEVICE!!!»
- ✗Poor technical support and lack of responses18% of mentions
«Technical support doesn't respond for half an hour... can't reach support, messages are blocked»
- ✗Data leaks, account fraud, and theft12% of mentions
«Fraudsters very easily transfer money to themselves via SBP and the bank takes no action»
- ✗High fees for cash withdrawal contrary to promises8% of mentions
«They charge a big fee when withdrawing cash! Don't use this card!»
What people praise
- ★Free card with attractive terms
«A pretty convenient and well-designed app»
- ★Fast transfers between accounts
«convenient to use and transfer takes five seconds and you're done»
- ★Discounts on Ozon marketplace purchases
«discounts on Ozon (sometimes)»
- ★Interesting savings accounts and deposits
«there are interesting features like a savings account»
- ★Previously worked under various restrictions (geo-blocking)
«works under restrictions»