Заказ Такси Пилот
★ 4.8What it actually doesA taxi booking app for five cities in Rostov Oblast that suffers from instability, address search issues, undisciplined drivers, and incorrect payment processing.
Actually does
- ✓Ride-sharing95% of reviews
- ✓Turn-by-turn nav15% of reviews
- ✓Customer Support(bonus)60% of reviews
- ✓Оценка водителей и отзывы о поездках40% of reviews
- ✓Available in Russia100% of reviews
Claimed, but not confirmed by reviews
- ⚠Payment Tracking
- ⚠Блокировка нежелательных водителей
- ⚠Dynamic Pricing
Common complaints
- ✗App crashes and often doesn't work35% of mentions
«The app is disgusting, laggy garbage... It might work, but you can't call a taxi (the order button doesn't work)»
- ✗Drivers refuse to come, cars don't arrive40% of mentions
«Taxi drivers just don't go to orders at all, even if you order a hundred times»
- ✗Operators are rude and unhelpful45% of mentions
«The operators and drivers are just scum of the city, I've never encountered such rude behavior anywhere»
- ✗Poor driver quality, rudeness, dirty cars55% of mentions
«Most drivers are old, fat, smelly guys in their smelly, smoke-filled, greasy cars»
- ✗Issues with card payments, drivers refuse to accept35% of mentions
«Drivers are like slaves in this taxi... they don't even know about card payments»
What people praise
- ★Convenient route viewing on interactive map
«Quick dispatch, convenient that you can see the route»
- ★Friendly drivers with clean cars
«Friendly driver, clean car, brought me with comfort»
- ★Fast car dispatch
«Fast dispatch, convenient to see the route»
- ★Cheaper than competitors
«They arrive quickly, and it's cheaper than local taxis, so I paid 100 rubles, with Pilot the ride cost 75 rubles»
- ★Intuitive interface