Мегаполис такси
★ 4.7iOSApp Store
What it actually doesA taxi and courier delivery app for cities in Moscow region with trip tracking, advance booking, and in-app chat with drivers, but suffers from numerous bugs, instability, map issues, and poor service quality.
0%Marketing ≈ reality0%Stability34%Live project
Actually does
- ✓Ride-sharing95% of reviews
- ✓P2P payments30% of reviews
- ✓Cashback and Rewards(bonus)5% of reviews
- ✓Available in Russia100% of reviews
- ✓Customer Support(bonus)40% of reviews
Claimed, but not confirmed by reviews
- ⚠Food delivery
- ⚠Order Tracking
- ⚠Messaging
- ⚠Recurring Tasks
- ⚠Добавление остановок по маршруту
Common complaints
- ✗Drivers are rude and disrespectful, drive incorrectly, demand cash instead of card payment25% of mentions
«Operators are rude and disrespectful»
- ✗App constantly crashes, freezes, and requires restart35% of mentions
«Terrible app, unfinished, constantly freezes, have to reopen it hundreds of times»
- ✗Price changes during the trip, final cost significantly differs from quoted price15% of mentions
«You order for 500, but it charges 1000»
- ✗Drivers accept the order and immediately cancel when the customer has already arrived15% of mentions
«You call a car, the order is accepted and then cancelled when you arrive, and you end up sitting and waiting for an hour»
- ✗Map does not display or shows artifacts (grid pattern, blank screen)15% of mentions
«After recent updates, instead of the map it shows 'grid pattern'»
What people praise
- ★Bonus system allows free or cheaper rides
«Thank you very much for the service, for the quick pickup and for the points that you can ride with»
- ★Fast and convenient taxi booking with just a few clicks
«Thank you very much for the service and the quick pickup»
- ★Choice and availability of alternatives in the app
«Choice»