Детский магазин «Детский мир»
★ 4.7What it actually doesMobile app of the children's store "Detskiy Mir" for purchasing toys, clothing, diapers and children's goods with delivery or pickup from stores.
Actually does
- ✓Marketplace95% of reviews
- ✓Product Catalog80% of reviews
- ✓Advanced Product Filtering70% of reviews
- ✓Food delivery70% of reviews
- ✓Order Tracking60% of reviews
- ✓Order History50% of reviews
- ✓Loyalty Program40% of reviews
- ✓Wishlist30% of reviews
- ✓Coupons75% of reviews
- ✓Store Locator65% of reviews
- ✓Product Search60% of reviews
- ✓Customer Support(bonus)20% of reviews
- ✓Order Management30% of reviews
- ✓Custom Fields20% of reviews
Claimed, but not confirmed by reviews
- ⚠Интеграция с зоомагазином 'Зоозавр' в приложении
Common complaints
- ✗Arbitrary order cancellations without explanation7% of mentions
«Your order can be cancelled without reason! And the only thing they can offer you is to reorder the item, naturally at a higher price»
- ✗Ineffective customer support with lack of real assistance7% of mentions
«Technical support is just for show, you won't get any real help or even an answer to your question»
- ✗Missing order cancellation button in the app10% of mentions
«There's no order cancellation button, you have to write to support every time and spend 5 minutes talking to a bot»
- ✗No filters in purchased items section and incomplete history7% of mentions
«a significant drawback is the lack of a filter in the 'purchased' section, plus only a small portion of purchased items is shown there»
- ✗Difficulty filtering products by delivery availability7% of mentions
«Endless frustration with products that are available for delivery only to specific stores»
What people praise
- ★Frequent discounts, promotions and good prices
«Really like that there are frequent discounts and you can get what you want at a good price»
- ★Large selection of products and brands
«Wonderful selection»
- ★Responsive and knowledgeable store staff
«excellent store and very responsive, knowledgeable employees»
- ★Fast delivery and efficient operations
«Fast delivery, items are always well packaged and undamaged»
- ★Convenient selection of nearby stores for pickup
«you can choose nearby stores to place an order and pick it up»