РИВ ГОШ Парфюмерия и Косметика
★ 5.0What it actually doesMobile app for РИВ ГОШ, an online cosmetics and perfume retailer, featuring a brand catalog, loyalty program, and offline store locator, but with critical stability and functionality issues.
Actually does
- ✓Push Notifications(bonus)40% of reviews
- ✓Price comparison40% of reviews
- ✓Loyalty cards20% of reviews
- ✓Marketplace90% of reviews
- ✓Product Catalog85% of reviews
- ✓Loyalty Program60% of reviews
- ✓Order Management80% of reviews
- ✓Offline maps25% of reviews
- ✓Coupons50% of reviews
- ✓Order Tracking(bonus)15% of reviews
- ✓Order History10% of reviews
- ✓Product Search40% of reviews
Claimed, but not confirmed by reviews
- ⚠Customer Support
Common complaints
- ✗App doesn't launch / crashes on black screen40% of mentions
«The app doesn't work. On a black background it says РивГош. I deleted it, reinstalled it, same result.»
- ✗Login errors and authorization code issues20% of mentions
«Can't log into the app, it shows an error, a 4-digit code is sent»
- ✗Products shown in catalog but unavailable at checkout with no explanation20% of mentions
«You pick a product in the app, select delivery method and get the message: 'Unavailable products'. There's no indication in the catalog»
- ✗Crashes, freezes and loading/update errors22% of mentions
«Already 4 days it won't update 😏 loads to 7% and then just hangs»
- ✗Bonus system errors: incorrect calculation, inability to redeem18% of mentions
«when adding an item to cart it says you can redeem a certain amount of bonus points, but when you refresh the cart page it shows a different amount»
What people praise
- ★Huge catalog of cosmetics and perfume with popular brands
«Great selection of perfumes. Convenient app»
- ★Convenient and intuitive app interface
«interface is simple and clear, everything works fast, smoothly and without glitches»
- ★Frequent discounts, promotions and profitable offers
«often great discounts and the selection is good too»
- ★Quick and convenient order checkout
«Orders are checked out quickly, no glitches»
- ★Large selection of well-known brands (600+ brands)