Worldwide Flowers: Flower Shop

Actually does

• ✓Marketplace95% of reviews
• ✓Product Catalog60% of reviews
• ✓Food delivery90% of reviews
• ✓Order Tracking(bonus)30% of reviews
• ✓Price comparison20% of reviews
• ✓Customer Support60% of reviews

Claimed, but not confirmed by reviews

• ⚠Loyalty Program
• ⚠Multi-currency

Common complaints

• ✗Delivery delays, arriving hours late, rescheduled to next day40% of mentions

  «Terrible company, I waited for flowers from 5pm to 8pm, then they write wait until 9pm, then they're late again»

• ✗Bouquet swapped for different one without agreement (color, type, size)35% of mentions

  «I ordered a bouquet of WHITE roses, the color was really critically important. They sent a bouquet of RED roses without agreement!!!»

• ✗Support service does not respond in chat, does not answer calls, ignores emails and messages35% of mentions

  «Support doesn't respond at all, neither in Telegram nor in this app»

• ✗Flowers arrive wilted, not fresh, poor quality25% of mentions

  «The bouquet wilted the next day»

• ✗Product listed in catalog but out of stock, or orders cancelled at the last moment20% of mentions

  «You constantly have nothing in stock... you just cancelled my order without explanation»

What people praise

• ★Convenient app, fast order process

  «Very convenient app, everything is quick and smooth»

• ★Delivery on time, within the specified timeframe (in positive reviews)

  «Ordered a bouquet two days ahead, delivered within the specified timeframe, the bouquet itself is nice»

• ★Large selection of bouquets, gifts, and plants

  «Convenient app, besides a bouquet you can pick a gift or small present»

• ★Ability to contact florist for consultation

  «Good service for ordering flowers, large selection, convenient app, there's even communication with the florist»

• ★Polite staff (in positive reviews)

  «Polite staff, wonderful selection of bouquets»

Where to install