О'КЕЙ Гипермаркеты и доставка
★ 4.5Find an alternative to О'КЕЙ Гипермаркеты и доставка
Calculate yearly cost
Estimate using prices you enter, excluding discounts and taxes. This is not a verified app plan.
First year: Unknown
Data and scoring
Profile based on reviews and description
- Profile analysed
- Aug 22, 2026
- App updated
- Jun 2, 2026
Store sources
- Google Play · Store data seen: Jul 27, 2026 · Data is over 30 days old — check the source
- RuStore · Store data seen: Oct 21, 2026 · Recently checked
Plans and limits
Plans and free-tier limits are not verified. Free installation does not mean free usage.
Report a card error
Marketing versus reality estimates how well promised features are supported; stability estimates complaints about crashes and speed. Project activity is calculated from update recency, review activity and store availability. Percentages are not guarantees or success probabilities; missing data does not mean a zero score.
What it actually doesO'KÉY hypermarket app for product search, delivery and pickup ordering, viewing promotions and loyalty program management, but severely disrupted by integration with Lenta and full of critical bugs with opening, payment and product availability.
Actually does
- ✓Product Catalog15% of reviews
- ✓Food delivery25% of reviews
- ✓Marketplace12% of reviews
- ✓Coupons15% of reviews
- ✓Loyalty Program35% of reviews
- ✓QR scanner(bonus)12% of reviews
- ✓Push Notifications(bonus)12% of reviews
Claimed, but not confirmed by reviews
- ⚠Order Tracking
- ⚠Order Management
- ⚠Customer Support
Common complaints
- ✗Constant crashes and loading errors32% of mentions
«Says an error occurred and I can't use the app, it won't let me update either»
- ✗Forced integration with Lenta, old O'KEY card stops working28% of mentions
«After the transition, the Lenta card doesn't work... now I don't have an O'KEY card anymore»
- ✗Unable to pay for order in the app18% of mentions
«For the past few months I haven't been able to pay for orders»
- ✗Outdated product availability information10% of mentions
«Product availability information is outdated! I placed an order for almost 4k, but in the end there are only 2k worth of products available»
- ✗Slow performance, lags during loading12% of mentions
«The app is the slowest of all the stores»
What people praise
- ★Large selection and variety of products
«The selection is huge, products are fire»
- ★Convenient and fast delivery
«Convenient, beneficial, fast»
- ★Attractive prices and promotions
«Many promotions and reasonable prices»
- ★Quality and freshness of products
«All products are fresh and good quality»
- ★Store atmosphere and staff attitude
«Clean, cozy, friendly staff»