Booking.com: Hotels and more

Name: Booking.com: Hotels and more
Rating: 3.7 (6426278 reviews)

★ 3.7

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What it actually doesSave on your next trip with the Booking.com app!

65%Marketing ≈ reality70%Stability99%Live project

Actually does

✗App doesn't work for searching accommodations in Russia since 202273% of mentions
«They disabled accommodation search in Russia since 2022. What are you doing in RuStore? It doesn't work in Russia, but they're making money off Russian tourists»
✗Criticism of company policy (exit from Russia seen as double standards)67% of mentions
«You left Russia, came back to leave again? There are 2-3 good analogues in Russia, but they don't work properly in other countries»
✗Prepayment issues and non-refundable charges when service not received10% of mentions
«If the owner doesn't get in touch, you're left on your own with your problem, despite Genius 3. The app ripped me off»
✗Ineffective support when facing booking problems8% of mentions
«If the property owner doesn't respond, you're left alone with your problem, despite having Genius 3»
✗Payment method restrictions (MIR card not accepted)5% of mentions
«Have you started accepting MIR card? If not, what are you doing here?»

★Huge selection of hotels and accommodations worldwide
«The coolest hotel search app... Booking remains very loyal to Russians. I've used it multiple times to book hotels in Kazakhstan and Egypt»
★Simple and convenient booking
«Precepilo works great! You can actually book even without a card»
★Reliability outside Russia
«Best service for booking accommodation... Our islands, Yandexes and other analogues offer three times less choice, worse service, and charge one and a half times higher prices for the same hotels»
★Global coverage (except Russia)
«Good app for booking. Better than Russian analogues»
★No booking fees
«No fees for booking or credit card payment»