Слетать.ру - туры и отели
★ 4.9What it actually doesSletad.ru is a reliable assistant for searching and booking tours with and without flights.
Actually does
- ✓Hotel search50% of reviews
- ✓Trip planning15% of reviews
- ✓Flight search35% of reviews
- ✓Добавление туров в избранное / закладки(bonus)15% of reviews
- ✓Cashback and Rewards(bonus)3% of reviews
- ✓Multiple Payment Methods8% of reviews
Claimed, but not confirmed by reviews
- ⚠Фильтр горящих туров и скидок
- ⚠Фильтрация туров по параметрам (звездность, питание, тип перелета)
- ⚠Order Management
- ⚠Customer Support
Common complaints
- ✗Critical loss of features after update: unable to select specific hotel, flight type filter (direct only) and meal plan filter not working correctly55% of mentions
«The new app doesn't even have the option to select a specific hotel, the app is useless»
- ✗Interface regression: new app much less convenient than the old one, lost critical filters and navigation45% of mentions
«there was a convenient app with the ability to filter by hotels, now it's a nightmare, not an app»
- ✗Price in card differs from final price at checkout - hidden fees and surcharges8% of mentions
«price in the cards is one thing, you go further into details - even the same amount can be added on top»
- ✗Refund delays for canceled bookings - refunds take weeks, sometimes only partial8% of mentions
«if the booking wasn't confirmed - money gets returned for weeks. and even then they somehow kept 3tr 'by accident'»
- ✗Profile not synced between app and website - orders visible on website but not in app8% of mentions
«my tour is displayed on the website! But here I can't even figure out how to get into my profile»
What people praise
- ★Flexible payment options, deferred payments, cashback
«They picked it very quickly, there's a deferred payment option from Tinkoff, and even cashback to the credit card»
- ★Clean interface without unnecessary elements (in the old version)
«App without any clutter»
- ★Quick bug fixes after user reports
«They fixed everything, everything loads, well done!»
- ★Favorites feature for tours (added after update)
«thanks for adding favorites. we really needed it»
- ★Long service history, has been helping tourists since 2010
«I've been using it for a long time. Great»