Апельсин — сервис лояльности
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First year: Unknown
Data and scoring
Profile based on reviews and description
- Profile analysed
- Aug 22, 2026
- App updated
- Aug 26, 2026
Store sources
- RuStore · Store data seen: Oct 12, 2026 · Recently checked
- Google Play · Store data seen: Oct 18, 2026 · Recently checked
Plans and limits
Plans and free-tier limits are not verified. Free installation does not mean free usage.
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Marketing versus reality estimates how well promised features are supported; stability estimates complaints about crashes and speed. Project activity is calculated from update recency, review activity and store availability. Percentages are not guarantees or success probabilities; missing data does not mean a zero score.
What it actually doesX5 Club loyalty app for cashback at Pyaterochka and Perekryostok, but critically unstable: fails to launch, doesn't link cards, charges for disabled services, support is unresponsive.
Actually does
- ✓Cashback and Rewards20% of reviews
- ✓Loyalty Program25% of reviews
- ✓Recurring payments(bonus)15% of reviews
- ✓Banking(bonus)30% of reviews
- ✓Customer Support(bonus)20% of reviews
- ✓Loyalty cards10% of reviews
- ✓AI assistant(bonus)8% of reviews
Common complaints
- ✗Unauthorized charges for services (Alfa-Protector)20% of mentions
«They unilaterally charged 27 June and 1 July 199 rubles each. For some Alfa-Protector that I didn't request... Alfa Bank activated the Alfa-protector service and charged 200 rubles.»
- ✗Critical crashes and freezes on startup40% of mentions
«The app doesn't work. It opened on the third try, before that it kept freezing on startup... installed it, launched it. It says: 'something went wrong'»
- ✗White screen during authorization and code entry15% of mentions
«Failed to authorize, after entering the number - white screen. I can't get into the app... there's nowhere to enter it because white screen»
- ✗Support chat doesn't help, bots don't answer questions15% of mentions
«Support chat can't help with anything... the chatbot just writes 'transferring to an assistant'... and silence again»
- ✗Unable to link plastic card in the app12% of mentions
«I haven't been able to link it in the app for a whole day... It's impossible to verify the device under any circumstances»
What people praise
- ★Integration with X5 Club (in theory)
«Yakov M, you need to have an x5club card»
- ★Cashback idea through the app
«Great»