Альфа-Банк
★ 5.0What it actually doesMobile application for Alfa-Bank account management, bill payments and money transfers.
Actually does
- ✓Banking90% of reviews
- ✓P2P payments60% of reviews
- ✓Expense Tracking40% of reviews
- ✓Cashback and Rewards(bonus)15% of reviews
- ✓AI assistant(bonus)10% of reviews
- ✓Recurring payments(bonus)25% of reviews
- ✓Push Notifications(bonus)20% of reviews
- ✓Покупка билетов на мероприятия(bonus)8% of reviews
- ✓Сервис заправки(bonus)8% of reviews
Common complaints
- ✗Intrusive betting company advertising25% of mentions
«Every time I log into the app, ad banners pop up more than on entertainment websites»
- ✗Hidden subscriptions and automatic charges20% of mentions
«When issuing cards, they activate hidden subscriptions and automatic charges occur. They activated Alfasmart for me with a monthly fee of 399 rubles.»
- ✗Frequent app crashes and freezes30% of mentions
«Terrible app, constant internet issues... Every time any notification comes in, the app crashes with an error»
- ✗Non-functional technical support and hotline20% of mentions
«Calling the hotline is useless, the bot won't connect you to an operator! Nobody knows anything in the chat, in the bank, or on the hotline»
- ✗Critical bugs not fixed for months15% of mentions
«Can't view the 3-digit card code, always getting a request error. They've been unable to fix this error for half a year»
What people praise
- ★Convenient interface and functionality
«Very convenient, thank you very much»
- ★Basic banking features promised