Masters Pro: Scheduling App
★ 4.9What it actually doesMasters — an app for scheduling clients and managing beauty industry specialist schedules with CRM, calendar, task planner and financial tracking features. Core functionality is available only through a paid subscription.
Actually does
- ✓Calendar60% of reviews
- ✓База клиентов с историей посещений70% of reviews
- ✓Expense Tracking30% of reviews
- ✓Task management20% of reviews
- ✓Отслеживание предпочтений клиентов30% of reviews
- ✓Reminders50% of reviews
- ✓Messaging(bonus)60% of reviews
- ✓Интеграция с Максом (VK)(bonus)80% of reviews
- ✓Аналитика и отчёты по работе40% of reviews
- ✓Subscription(bonus)90% of reviews
- ✓Customer Support(bonus)60% of reviews
- ✓Appointment Booking & Scheduling80% of reviews
Common complaints
- ✗High subscription cost (490-500 rubles/month)67% of mentions
«I've been using the app for 4 years, very satisfied! My clients love it too... the only thing is the subscription price has gone up and there are no discount packages, and I don't like that. I hope they bring back the discounts, otherwise it's quite expensive to pay 500 rubles a month.»
- ✗Issues with controlling notification delivery in Max (VK)40% of mentions
«After the update, the app started automatically sending notifications to customers in Max, even though I disabled this option in settings.»
- ✗App crashes, infinite loading10% of mentions
«infinite app loading, update 4.10.4320, I need to add a client and check appointments, but can't log into the app»
- ✗Duplicate client records10% of mentions
«there's a small drawback that records have to be checked because the app somehow duplicates them in an unclear way»
- ✗No automatic creation of recurring appointments for multiple months ahead10% of mentions
«I'm missing a feature where when you book clients a month ahead, you can duplicate the appointment for the next week/month. So I don't have to do everything manually»
What people praise
- ★Fast and high-quality technical support
«If you need something from support, the guys respond very quickly. Great app for business. 24/7 support»
- ★Simple and convenient interface
«Everything is simple and clear and customer support is always available! I've been using the app for many years! Convenient, clear, easy to figure out»
- ★Convenient reports and analytics on work and client retention
«You can view all possible reports, it's very convenient to analyze work and client retention»
- ★Clients can book themselves 24/7 without master involvement
«My clients love it too and can't imagine booking without it anymore»
- ★Full-featured solution for managing a master's business
«Great app, everything is refined for the master's convenience. I've been using it for 4 years and I love everything»