DIKIDI Business
★ 4.7What it actually doesDIKIDI Business is a CRM system for client scheduling and small service business management, works with limitations offline, and has notification stability issues.
Actually does
- ✓Управление клиентской базой и история визитов60% of reviews
- ✓Управление сотрудниками и расписанием30% of reviews
- ✓Push Notifications50% of reviews
- ✓Messaging20% of reviews
- ✓Customer Support20% of reviews
- ✓Free tier50% of reviews
- ✓Subscription40% of reviews
- ✓Appointment Booking & Scheduling90% of reviews
- ✓CRM70% of reviews
Claimed, but not confirmed by reviews
- ⚠Отчёты по продажам и финансам
- ⚠Inventory management
- ⚠Loyalty Program
- ⚠API access
Common complaints
- ✗App does not work without internet35% of mentions
«I can't view recordings without internet. Now I need WiFi, that's unfortunate because it's not convenient to work with it»
- ✗Delays in sending notifications and SMS (up to 20 minutes)25% of mentions
«Big problem with sending notifications, either they don't send or send with a huge delay. Notification is generated only around 20 minutes after the client makes the appointment.»
- ✗Unstable app performance, crashes, freezes20% of mentions
«I can't open the app and already for an hour, please fix the lag»
- ✗App does not work with VPN10% of mentions
«App doesn't work with VPN, but you need VPN to send a notification to Telegram»
- ✗High cost of SMS and delivery with zero balance8% of mentions
«SMS is very expensive!!! And if you have no money in your account, your SMS won't be sent or delivered to the client»
What people praise
- ★Intuitive and convenient interface
«Everything is thought out in detail. A pleasure to work with the app»
- ★Convenient automation of appointment recording and client reminders
«The app is great, I record and forget about it)) no need to constantly write reminders to clients myself»
- ★Convenient for both masters and clients
«Very convenient for clients and for masters»
- ★Convenient and functional free version
«Convenient service with an easy-to-understand interface. There's an option to use it for free»
- ★Support is always available and helpful
«If anything is unclear, support is always available»