DPD: отслеживание посылок
★ 4.7Find an alternative to DPD: отслеживание посылок
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First year: Unknown
Data and scoring
Profile based on reviews and description
- Profile analysed
- Sep 6, 2026
- App updated
- May 15, 2026
Store sources
- App Store · Store data seen: Oct 4, 2026 · Recently checked
Plans and limits
Plans and free-tier limits are not verified. Free installation does not mean free usage.
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Marketing versus reality estimates how well promised features are supported; stability estimates complaints about crashes and speed. Project activity is calculated from update recency, review activity and store availability. Percentages are not guarantees or success probabilities; missing data does not mean a zero score.
What it actually doesDPD is an express parcel delivery service with real-time tracking and pickup point location on a map, but frequently fails to meet delivery deadlines, provides poor customer support responses, and has issues with courier service quality.
Actually does
- ✓Order Tracking85% of reviews
- ✓Push Notifications30% of reviews
- ✓Order Management80% of reviews
- ✓Parcel tracking
Claimed, but not confirmed by reviews
- ⚠Store Locator
- ⚠Customer Support
- ⚠Связь с курьером
Common complaints
- ✗Delivery dates and times not met75% of mentions
«They never deliver on the scheduled date, delivery from Moscow takes 10 days»
- ✗Couriers don't call before visit, don't show up, don't answer phone65% of mentions
«The courier simply didn't call today, even though I was waiting for him all day»
- ✗Non-functional support, requests ignored, only bots60% of mentions
«Awful support with bots, no phone number... just a bot»
- ✗Packages are lost, no accountability10% of mentions
«They've already lost my paid packages twice»
- ✗App: SMS confirmation code not received, unable to log in15% of mentions
«I download the app, and it tells me to enter the code from the SMS. The code doesn't arrive all day»
What people praise
- ★Package tracking works and shows status
«Order status is always visible in real time»
- ★Wide coverage — delivery across Russia and EAEU countries
- ★In some cases, courier delivers quickly and politely
«Delivery arrived quickly, the courier brought the package on the same day, polite communication»
- ★In rare cases, delivery is on time
«But they delivered right on time!!! THANK YOU SO MUCH!»