Пятёрочка: доставка продуктов
★ 4.5iOSApp Store
What it actually doesPyaterochka — grocery delivery and ready-made food ordering with delivery in 30 minutes or less.
25%Marketing ≈ reality15%Stability99%Live project
Actually does
- ✓Grocery delivery40% of reviews
- ✓Food delivery15% of reviews
- ✓QR scanner(bonus)20% of reviews
- ✓Product Catalog(bonus)35% of reviews
- ✓Виртуальная карта лояльности в магазине (QR)(bonus)15% of reviews
- ✓P2P payments(bonus)5% of reviews
- ✓Available in Russia8% of reviews
- ✓Быстрая доставка (от 30 минут)12% of reviews
- ✓Customer Support20% of reviews
Claimed, but not confirmed by reviews
- ⚠Loyalty Program
- ⚠Cashback and Rewards
- ⚠Coupons
Common complaints
- ✗Frequent app crashes and freezes28% of mentions
«Constantly lags. And to fix these lags you have to delete the app, restart the phone and reinstall it»
- ✗Catalog loading error25% of mentions
«Stopped opening the catalog. Shows an error message»
- ✗Slow app and product loading20% of mentions
«The app opens very slowly, you can wait several minutes in a row»
- ✗Poor customer support, repetitive responses18% of mentions
«Two weeks ago delivery stopped processing, support responded with the same thing over and over»
- ✗Issues with loyalty points earning/deduction15% of mentions
«I can't redeem my points, even though I paid for the Package service, points keep expiring»
What people praise
- ★Fast delivery (on promised time)
«Products are delivered fresh, everything is in stock and inexpensive. Orders are delivered in 15 minutes»
- ★Product availability, fresh products
«Products are delivered fresh, everything is in stock»
- ★Competitive prices
«Products are inexpensive. One of the best apps»