Alatau City Bank
★ 5.0Find an alternative to Alatau City Bank
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First year: Unknown
Data and scoring
Profile based on reviews and description
- Profile analysed
- Aug 22, 2026
- App updated
- Sep 29, 2026
Store sources
- App Store · Store data seen: Aug 7, 2026 · Data is over 30 days old — check the source
- RuStore · Store data seen: Oct 12, 2026 · Recently checked
Plans and limits
Plans and free-tier limits are not verified. Free installation does not mean free usage.
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Marketing versus reality estimates how well promised features are supported; stability estimates complaints about crashes and speed. Project activity is calculated from update recency, review activity and store availability. Percentages are not guarantees or success probabilities; missing data does not mean a zero score.
What it actually doesA Kazakhstani mobile banking, investment and insurance app with critical authorization issues, regular crashes after updates and unstable payment operations, despite its extensive functionality.
Actually does
- ✓Banking80% of reviews
- ✓P2P payments60% of reviews
- ✓Multi-currency40% of reviews
- ✓Cashback and Rewards10% of reviews
- ✓Biometric Authentication30% of reviews
- ✓Two-factor auth(bonus)20% of reviews
Claimed, but not confirmed by reviews
- ⚠Investing
- ⚠Депозиты и сбережения
- ⚠Recurring payments
- ⚠Страхование
- ⚠Customer Support
- ⚠Card Management
Common complaints
- ✗Access blocked due to remote management apps40% of mentions
«The app suddenly refused to let me into my account claiming my phone has apps that could access my finances. It demands I delete them (AnyDesk, TeamViewer)...»
- ✗Crashes and inability to login after updates25% of mentions
«After updating to iOS 15 stopped logging in immediately crashes... With every app update it crashes and kicks out users»
- ✗Full re-authorization required on every login20% of mentions
«Every login to the app requires full authorization like the first time. Face ID doesn't work after any update—it kicks out users and forces them to go through the authorization process again»
- ✗Bugs with transfers (blank limits page, transfer freezes)20% of mentions
«After the update, the limits page became blank... The transfer gets stuck in the receiving bank's account but doesn't arrive on the correct account!»
- ✗SMS delivery issues in roaming (in Russia)20% of mentions
«Can't buy anything while roaming... there's currently a problem with SMS delivery in Russia, you have to enable data roaming»
What people praise
- ★Convenient drag-and-drop for transfers
«Thanks to the team for implementing the drag and drop feature for transfers. One of the most convenient experiences when making transfers.»
- ★Attractive cashback program
«I like the bank's services and the cashback»
- ★App continuously improving
«The app is improving, although there are some bugs»