Велобайк — городской велопрокат

Actually does

• ✓QR scanner5% of reviews
• ✓Offline maps30% of reviews
• ✓Customer Support12% of reviews
• ✓Payment Tracking(bonus)15% of reviews
• ✓Отслеживание местоположения велосипедов на карте25% of reviews
• ✓Аренда электроскутеров20% of reviews
• ✓Order Tracking10% of reviews

Claimed, but not confirmed by reviews

• ⚠Корзина для хранения личных вещей

Common complaints

• ✗Inaccurate vehicle display on map28% of mentions

  «Bicycles and scooters don't display correctly on the map. Can't find them. 7 out of 10 times it shows the wrong location for the bike.»

• ✗Refund denied for undelivered service10% of mentions

  «Paid for a 30-minute package, the transport turned out to be broken, but they refused to return the money. They're scamming, won't refund for poorly provided service»

• ✗Discharged electric scooters12% of mentions

  «9 out of 10 bikes will be dead, the only transport on the way turned out to be broken»

• ✗App glitches and instability18% of mentions

  «The app lags, freezes, you pause it and then can't resume. Sometimes there are network issues, sometimes it takes forever to end or start a rental»

• ✗Ineffective customer support8% of mentions

  «Support is useless, just a bot. Rudely told us no, nobody even wrote an apology»

What people praise

• ★Convenient way to get around the city

  «It's convenient to get around. A great opportunity to spend time actively cycling, I use it almost every day!»

• ★Comfortable bicycles with ergonomic seat

  «Great bikes, the most comfortable of all. The bicycle is comfortable thanks to the ergonomic seat»

• ★Intuitive and easy-to-understand app

  «The app is convenient and intuitive. Good app, very convenient.»

• ★Quick access to rental via QR code

  «Easy and quick access to the system»

• ★Responsive customer support

  «The support service responds quickly»

Where to install