Monzo Bank - Mobile Banking
★ 3.5What it actually doesMonzo mobile bank provides a current account with instant transfer notifications, savings pots, Flex credit card, investments, and small business services, but has significant limitations for user registration from regions outside UK/USA/Ireland and localization support.
Actually does
- ✓Banking35% of reviews
- ✓Budget tracking5% of reviews
- ✓Expense splitting5% of reviews
- ✓Multi-currency10% of reviews
- ✓P2P payments15% of reviews
- ✓Free tier10% of reviews
Claimed, but not confirmed by reviews
- ⚠Recurring payments
- ⚠Накопительные счета (Pots) с процентами
- ⚠Investing
- ⚠Кредитная карта Flex с лимитом до £3000
- ⚠Invoicing
- ⚠Multi-account
Common complaints
- ✗Unable to open account (rejection without explanation)35% of mentions
«I have used Monzo account more than 3 years all was good but suddenly 1 month ago when I wanna make transfer money to my family monzo has blocked transactions and they blocked my account»
- ✗Account blocking without explanation and difficult recovery15% of mentions
«This is the worst bank I've ever used! ...one day they simply blocked my account without any explanation.»
- ✗Doesn't work in Russia and most countries, only UK/USA/Ireland20% of mentions
«There are so many countries to choose from, but if you can only register an account from UK, USA and Ireland??»
- ✗No Russian language support in the app20% of mentions
«Make the app in Russian, this is important!!!»
- ✗No support responses in Russian and slow response times15% of mentions
«I wrote to support and what do you think? No response...silence and that's it...»
What people praise
- ★Excellent customer support and fraud assistance
«Monzo support requested all evidence, took their time but eventually managed to get my money back. I doubt there's a better bank where your money would be safer.»
- ★Reliable and secure bank for long-term use
«I'm with this bank forever and recommend it to everyone.»
- ★Fair exchange rates with no hidden fees
- ★Convenient interface and simple navigation
«Layout is great - easy to find what you need»
- ★Quick account opening (10 minutes)