IKO – PKO Bank Polski

★ 4.8
iOSApp Store

What it actually doesMobile banking app that enables account opening, payments and transfers via BLIK, card and deposit management, but suffers from access issues, support limitations and UX quality problems.

45%Marketing ≈ reality35%Stability79%Live project

Actually does

  • ✓Banking90% of reviews
  • ✓Instant Approval15% of reviews
  • ✓P2P payments25% of reviews
  • ✓BLIK — система мгновенных платежей15% of reviews
  • ✓Multi-currency20% of reviews
  • ✓Payment Tracking20% of reviews
  • ✓Expense Tracking(bonus)10% of reviews
  • ✓Управление картами и лимитами15% of reviews

Claimed, but not confirmed by reviews

  • ⚠Biometric Authentication
  • ⚠Two-factor auth
  • ⚠Online loan application
  • ⚠Investing
  • ⚠Push Notifications

Common complaints

  • ✗Account access and funds blocked without explanation16% of mentions

    «Account opened in 2022, in 2026 access was blocked along with all the money... this is complete lack of access to funds»

  • ✗Unable to reach support, emails are not answered20% of mentions

    «Can't reach an operator, I waited 50 minutes with no result... on my mails - support even doesn't reply»

  • ✗Currency exchange function not working, no access to currency accounts12% of mentions

    «After the update, currency exchange doesn't work. White screen and after 20 seconds an error»

  • ✗Unclear and frequent fund freezes without explanation8% of mentions

    «They keep freezing my funds. One day it's 50 zł, another day 150»

  • ✗App hangs and crashes when tapping certain sections12% of mentions

    «It hangs when I tap it. I have a card on iOS 9.3»

What people praise

  • ★Convenient and fast BLIK payment system

    «Very convenient service... Especially the fast BLIK payment feature»

  • ★Quick and easy account opening in the app

    «I opened an account quickly. A week later I received a card by mail. The app is great. Everything works perfectly»

  • ★Apple Pay and NFC payment support

    «Apple Pay works. Nice job»

  • ★Complete set of banking services in one app

    «Very convenient service, very convenient bank. They quickly opened an account and explained how to use the app»

  • ★Support for multiple languages

    «It's great that the app supports different languages»

Where to install

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