POLARIS IQ Home

★ 4.7
iOSApp Store
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First year: Unknown

Data and scoring

Profile based on reviews and description

Profile analysed
Aug 25, 2026
App updated
Aug 17, 2026

Store sources

  • App Store · Store data seen: Aug 25, 2026 · Data is over 30 days old — check the source

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Marketing versus reality estimates how well promised features are supported; stability estimates complaints about crashes and speed. Project activity is calculated from update recency, review activity and store availability. Percentages are not guarantees or success probabilities; missing data does not mean a zero score.

What it actually doesAn app for managing Polaris IQ Home devices (robot vacuums, kettles, coffee makers, multicookers, etc.), but with serious issues: frequent crashes, loss of features after updates, and unsynchronized functionality between iOS and Android versions, particularly regarding maps and cleaning zones.

30%Marketing ≈ reality15%Stability88%Live project

Actually does

  • ✓Smart home control85% of reviews
  • ✓Управление роботом-пылесосом (режимы, расписание, зоны)80% of reviews
  • ✓Alice skills(bonus)25% of reviews
  • ✓Мониторинг состояния устройств (температура, уровень заполнения, ошибки)40% of reviews
  • ✓Customer Support15% of reviews
  • ✓Настройка параметров кофемашины (состав, объём, температура)10% of reviews
  • ✓Отслеживание данных с напольных весов и графики10% of reviews
  • ✓Управление режимами мультиварки с параметрами5% of reviews

Claimed, but not confirmed by reviews

  • ⚠Уборка отдельных комнат и виртуальные стены
  • ⚠Создание и сохранение карт помещения
  • ⚠iOS widgets
  • ⚠Управление водонагревателем

Common complaints

  • ✗Significant difference in functionality between iOS and Android versions50% of mentions

    «The app differs significantly in functionality from the Android version. The main issue lies in maps — on Android this feature works flawlessly... but on the iPhone app these functions simply don't exist.»

  • ✗Floor maps not saved, reset randomly, flip orientation unexpectedly40% of mentions

    «The map creates fine, but during the next auto cleaning it disappears and flips in a random direction, and all configured zones get reset too.»

  • ✗Unable to select cleaning zone - constantly resets and doesn't save35% of mentions

    «When spot cleaning mode is enabled, I can't select a specific room, the mode keeps resetting.»

  • ✗App crashes frequently, shows "Oops" error, requires reopening30% of mentions

    «The app only handles one action max, then the "oops" error appears. I have to close and reopen the app.»

  • ✗Virtual walls feature removed from iOS app25% of mentions

    «Why was the map removed from the vacuum section in the app? The vacuum just crashes into obstacles and goes where the virtual wall should be!!!!»

What people praise

  • ★Support for wide range of Polaris IQ Home devices
  • ★Yandex Alice integration works (when properly configured)

    «Three stars because after two days I finally managed to get control through Alice.»

  • ★App displays detailed device error messages
  • ★Idea of cleaning by individual rooms is good, but implementation doesn't work

    «It would be very convenient if in future updates there was a feature to clean individual rooms.»

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