imilab Home
★ 3.9What it actually doesAn app for managing Imilab smart home cameras and smart hub that enables remote viewing of camera feeds, receiving event notifications, and controlling devices via mobile phone, but suffers from connectivity issues and unstable performance.
Actually does
- ✓Smart home control80% of reviews
- ✓Camera85% of reviews
- ✓Video calls(bonus)15% of reviews
- ✓Push Notifications(bonus)20% of reviews
- ✓Motion detection(bonus)10% of reviews
- ✓Облачное хранилище видео(bonus)5% of reviews
- ✓Voice control(bonus)15% of reviews
Claimed, but not confirmed by reviews
- ⚠Multi-account
- ⚠Device pairing
Common complaints
- ✗Device connection and reconnection issues40% of mentions
«Camera lost connection with hub and won't connect... Please update the app»
- ✗App crashes constantly on startup20% of mentions
«App keeps crashing, I have to restart it constantly»
- ✗No response from technical support10% of mentions
«Contacted support with this issue, silence for several days»
- ✗Camera C22 incompatibility in the app10% of mentions
«Camera C22 is sold on the official website, but it's not in the app and won't connect»
- ✗App automatically switches to Chinese language5% of mentions
«After the latest update, the language keeps switching to Chinese. Every time!!!»
What people praise
- ★Reliable home and family video monitoring
«I use it for video calls with my family and to stay informed about what's happening at home in real time»
- ★Integration with voice assistants (Tmall Genie)
«Tmall Genie system can control the camera; very convenient for monitoring what's happening at home»
- ★Complete home security system (doors, indoor/outdoor cameras)
«Imilab Home with smart doors + indoor cameras + outdoor cameras delivers comprehensive home security»
- ★Ease of use and intuitive interface
«Starts easily, very straightforward to use, very convenient app»
- ★Low video call latency
«Video call latency is minimal, so my family can hear clearly»