Agoda: отели и авиабилеты

★ 4.7
iOSApp Store
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Which features should stay?
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First year: Unknown

Data and scoring

Profile based on reviews and description

Profile analysed
Oct 16, 2026
App updated
Oct 14, 2026

Store sources

  • App Store · Store data seen: Oct 20, 2026 · Recently checked

Plans and limits

Plans and free-tier limits are not verified. Free installation does not mean free usage.

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Marketing versus reality estimates how well promised features are supported; stability estimates complaints about crashes and speed. Project activity is calculated from update recency, review activity and store availability. Percentages are not guarantees or success probabilities; missing data does not mean a zero score.

What it actually doesAgoda is an app for searching and booking hotels and accommodations worldwide, but with serious issues in payment processing, support, and booking confirmation.

30%Marketing ≈ reality10%Stability

Actually does

  • ✓Hotel search80% of reviews
  • ✓Бронирование жилья95% of reviews
  • ✓AI assistant(bonus)10% of reviews
  • ✓Advanced search15% of reviews
  • ✓Управление бронированиями60% of reviews
  • ✓Aggressive advertising(bonus)15% of reviews

Claimed, but not confirmed by reviews

  • ⚠Price comparison
  • ⚠Multi-currency
  • ⚠Customer Support
  • ⚠Flight search
  • ⚠Cashback and Rewards
  • ⚠Offline-first
  • ⚠Инструменты для хозяев жилья (Agoda Homes)

Common complaints

  • ✗Price mismatch between display and card charge20% of mentions

    «One price is shown, but a different amount is actually charged to the card, then a made-up receipt appears»

  • ✗Money charged without booking confirmation25% of mentions

    «Money was charged, but you have to wait 24 hours for CONFIRMATION, and then the booking gets cancelled 15 hours before check-in»

  • ✗Useless support: bots, template replies, no solutions50% of mentions

    «Support is useless. A refusal came within 1 minute—no one even tried to resolve this issue»

  • ✗Long wait for refunds (30-45 days)15% of mentions

    «Money is promised to be returned within 30-45 BUSINESS DAYS!!!»

  • ✗Hotel doesn't see or recognize Agoda booking20% of mentions

    «I arrive and the hotel doesn't see my booking»

What people praise

  • ★Huge selection of accommodations (6 million properties)

    «Booking on agoda.com - access to offers not available on our website»

  • ★Many traveler reviews (15 million+)

    «Over 15 million traveler reviews»

  • ★Sometimes exclusive prices in the app

    «Prices are even lower than on our website»

Where to install

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